REPUTATION MANAGEMENT

Your online reputation matters
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Take Control of Your Online Brand

Reputation Management allows you to take control of your online presence by allowing you to correct your business listings, monitor and manage reviews, observe what competitors are doing, and much more.

Today, the online reputation of a business is defined by its customers. Reviews, accurate business information, and social media activity impacts your reputation and whether a consumer decides to do business with you. With Reputation Management, you can keep on top of online activity affecting the reputation of your business, including reviews, listings, and social media. Help your business show up where people are looking: Improve search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

Monitor reviews

Receive an alert the moment a review is submitted on all of the most popular review sites, including Yelp, Facebook, and Google+, as well as a ton of sites that are relevant to your specific industry (e.g., TripAdvisor, RateMD, Cars.com, etc.).

Listing visibility and accuracy

See how and where your locations are listed on directories, review sites and social networks.

Full control of marketing activities

Central administrative control over all locations with the ability for each location to manage their own presence.

Account Setup

Our account specialists completely setup and configure your Web Presence Builder dashboard.

Post to multiple social accounts

With multi-location posting, you can post to Facebook, Twitter and Google+ for numerous locations at the same time.

Scalable from 2 to 2000+ locations

There is no limit on the amount of locations that can be added to reports.

Interactive roll-up reports

Monthly reports give you a birdseye view of your online presence and allow you to dig deeper into individual locations.

Account Manager

You will be assigned a dedicated account representative to help you get the most out of your digital marketing investment.

Frequently Asked Questions

What is reputation management?

The reputation of your business is both what customers say about you and what others say about you. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

What is presence management and how does it help local businesses?

Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.

Why is online review monitoring important?

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.

All Clients Receive:

Digital Marketing Department

Access to Marketing Specialists from your Digital Marketing Department here at Metro Annex Interactive.

The Dashboard

Our powerful marketing dashboard allows you to manage all of your Digital Marketing Tools in one place and track your progress with Insightful Statistics and Beautiful Graphs.

Account Setup & Training

Our Marketing Specialists will setup your dashboard, provide introductory training, and on-going support.

Account Manager

Receive dedicated phone and email support when you sign up for one of our Managed Service Programs. You will be assigned a dedicated Account Manager.

Reporting

Stay in-the-know with regular Executive Reports. Configure Alerts Notifications when certain metrics are met or new information is found.

Start Driving Leads to Your Business

Our Senior Account Executive is here to answer your questions and discuss package options!

WEB PRESENCE BUILDER

Reputation Management is part of our Web Presence Builder software
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Manage everything in one place!

Manage your reputation, social marketing, business listings and build your brand.

 

Reputation Management

Monitor and manage all aspects of your online reputation, including listings, reviews, mentions and more.

Social Marketing

Grow your fanbase on social media, find real-time leads and share relevant content across all of your social channels.

Listing Builder

Claim, update, and fix business listings across 300 directories and websites that control local search.

Brand Analytics

For businesses with two or more locations, tap into review scores and pinpoint your best and worst performers.

Ready to see results?

Fill out the form and we’ll be in touch to discuss your options! Or, give us a call at 781-534-9010!